Refund policy

What’s your return policy?

Unused or unworn items can be returned within 30 days for a refund or items can be exchanged within 45 days, just follow this link. Items on sale may not be exchanged, but can be returned through the link above. Items discounted 40% or more are final sale and not eligible for returns or exchanges.

It is at our discretion to accept or deny a return or exchange for items outside of these parameters. If you have any questions, you can reach out to our CX team at help@wildone.com. All returns and exchanges are subject to a restocking fee.

For all international orders, please reach out to help@wildone.com to receive details on processing a return for a refund. International orders cannot be exchanged.

Please note, orders of $400 or more are final sale and and are not returnable. If interested in placing a wholesale order, please contact our team at salesteam@verygreat.nyc. If interested in placing a large order for non-wholesale purposes, please contact our team at help@wildone.com.

What about exchanges?

Exchanges are easy! Any unused or unworn items (that are not pre-ordered items) can be exchanged within 30 days - follow this link.

At this time, we do not accept exchanges for limited-edition collections or International orders.

All returns and exchanges are subject to a restocking fee.